Manchester Brewery joseph holt

Credit Controller

Where: Joseph Holt Brewery, Manchester, M3 1JD

Love Beer? Love Pubs? Want to Develop a Career in Customer Services?

Look no further, you could be about to join one of the largest independent family breweries & pub co in the North West.

Joseph Holt is an independent family owned company, operating over 120 pubs, restaurants and hotels within Greater Manchester, Cheshire and Lancashire, producing a range of award-winning beers from our Brewery in Manchester. We are a friendly family run company that are passionate about what we do. We are looking for a full time Credit Controller to join our Customer Services Team on a permanent basis.

This role will suit somebody who has proven collection results, problem solving abilities and who has ideally worked within the hospitality industry.

Job Description:

  • Collection of all overdue debts/ fees via telephone and email communication.
  • Send weekly reminder letters and statements regarding overdue debt.
  • Develop and maintain an effective debtor escalation process.
  • Report on aged debt with the responsibility of reducing overall debt.
  • Liaise with internal and external stakeholders to resolve queries.
  • Recommend legal action when required.
  • Provide cover for other members of the Customer Services team as and when required.
  • General credit control duties as required by the Customer Services Manager.


  • Proven credit control experience within a similar, sales focused role.
  • Ideally applicants will have knowledge/ previous experience within the hospitality industry but not essential
  • Professional attitude.
  • Excellent communication skills – confident and courteous telephone manner.
  • Strong IT/ Excel skills.
  • Excellent time management skills
  • Methodical and organised approach to duties
  • Ability to work effectively as part of a team

This will be a COVID-secure, office based role. If you match the profile above and are seeking a new credit control opportunity, we would love to hear from you.

Salary: Up to £24k per year depending on experience

Hours: Full time Monday-Friday

To apply: Please send your application and CV directly to our Customer Services Manager, Lisa Roberts

Apply Now

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