Customer Services Advisor
Where: Joseph Holt Brewery, Manchester, M3 1JD
As Customer Services Advisor you will work as part of a small team, conducting incoming telephone sales from all of our existing internal and external accounts.
Some travel will be involved as you will occasionally be required to visit customers. You will work closely with the Field Sales team to ensure we deliver an excellent service to all accounts.
Experience in the licensed trade would be beneficial but not essential as full training will be provided.
About the Customer Services Advisor role
To be considered for this role you must be able to demonstrate the following;
- Be an excellent communicator
- Highly organised and accurate
- The ability to stay calm under pressure
- Flexible and enthusiastic, with a confident and proactive approach to work
- Ability to multitask and work effectively to short deadlines with minimum supervision
- Be highly organised
- be well presented and have a very professional telephone manner
- have ambition to progress your career
- Possess a clean driving licence
About Joseph Holt
Joseph Holt is an independent, six-generation family-owned company, with an ever-expanding Pub Estate in Greater Manchester, Cheshire and Lancashire. Our 127 pubs include traditional community pubs, food houses, and some have accommodation. Since 1849 we have been brewing a wide range of award-winning beers in our Manchester brewery.
In the last 10 years alone, we have won 4 Gold Awards at the International Brewing Awards and are one of only three breweries in the world to do this. We also boast an ever-expanding Free Trade empire whereby we sell our beer all across the country from supermarkets to sports clubs. Alongside this we have a clear charity focus and are currently supporting 6 local food-bank charities through fundraisers, events, and donations to help those in need.
This is an exciting time to join the team due to our continued growth plans.
If you are an ambitious individual with a real desire to learn and are looking for a company that can offer further career development within Field Sales, please send your CV and covering letter to Joseph Holt HR Advisor, [email protected]
Closing date for applicants Friday 21st January. Good luck!